We welcome you to Edans Med Spa and wish you a wonderful experience.
We ask that you consider our policies not as restrictions but as indispensable rules, which allow us to provide high standards of service. With regard to appointment cancellation fees, these are unfortunately necessary due to unavoidable expenses and valuable time allocated to clients and patients when they make the appointments.
For insurance purposes, children are not permitted in treatment area
We love children, but are unable to accommodate children during your visit to our spa. so please, make arrangements for child care prior to your visit.
To make an appointment:
Please contact us directly by calling 210 348 8089. Upon scheduling your appointment, patients will be asked to use a credit card to guarantee the appointment. You will not be charged a fee for your appointment. A $50 fee will only be applied to your credit card if you fail to show up for your appointment.
All booked appointments will be confirmed by our staff via a telephone call reminder a day or two before your appointment.
Scheduling an appointment is your acceptance of these policies.
When should I arrive?
Please arrive 15 minutes prior to your scheduled appointment to prepare for your treatment. As we are a medical spa, we require new patients to fill out a brief medical history information and consent form.
If you are scheduled for dermal fillers, laser treatments or special peels we recommend you arriving 15 minutes prior to your appointment time so that we can properly prepare your skin for the treatment.
Laser Hair Removal Instructions
We ask that Laser Hair Removal patients come shaved before a treatment. It is recommended to shave the day before your appointment.
What is the cancellation policy?
Your appointment is reserved exclusively for you. Should you need to cancel or reschedule your appointment, please notify us 24 hours in advance. All services cancelled with less than 24 hours’ notice will be charged the $25 deposit fee.
No-show Patients who do not turn up for their treatment appointed time will be charge $50 deposit fee. A major credit card will be needed to secure appointments. This courtesy enables us to maintain a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our cancellation policy.
We accept MasterCard, Visa, Care Credit, Cash but NO checks. If you will like to apply for Care Credit (zero percent financing). Please go to www.carecredit.com and fill out an application.
- A credit card number is required to secure all appointments.
- A photo ID is required
- All prices, policies and services are subject to change without notice.
- All times stated are approximate.
- Scheduling an appointment is your acceptance of these policies.
- All sales are final and there will be NO refunds after we provide a service.